a) Users agree not to utilize the Tech Zero 1 platform in any manner that violates laws or regulations, facilitates fraud, or exposes Tech Zero 1 or its platform to legal risks or actions.
b) Users may only use bank account or card details provided through merchant systems strictly for completing transactions. Sharing or selling this data is prohibited unless the information was independently obtained.
c) Users must adhere to Tech Zero 1’s terms and conditions and are strictly prohibited from modifying, reverse-engineering, decompiling, or disassembling the platform without prior written approval.
d) Users are required to submit accurate personal and business information in accordance with Tech Zero 1’s Know Your Customer (KYC) protocols.
a) Merchants must fully comply with all applicable laws, regulations, and industry standards when using the Tech Zero 1 platform.
b) Merchants are prohibited from processing or depositing transactions on behalf of other businesses or entities.
c) Merchants must not accept payments from customers intended to refinance existing debt.
d) Merchants must follow Tech Zero 1’s guidelines for extracting data from payment instruments.
e) Merchants must provide customers with a valid transaction receipt—either digital or physical—clearly displaying the transaction amount.
f) Merchants are not permitted to impose additional surcharges, discounts, or finance charges for transactions involving payment instruments.
g) Merchants grant Tech Zero 1 a non-exclusive, royalty-free license to use their trademarks and logos for promotional and marketing purposes.
h) Merchants authorize Tech Zero 1 to reference their name in materials promoting Tech Zero 1 services.
i) Merchants are required to implement Tech Zero 1’s specified security measures on their websites or mobile applications for payment acceptance.
j) Merchants must follow all written instructions provided by Tech Zero 1 regarding the processing of electronic payments.
k) In the event of disputes, chargebacks, or fraudulent activity, Tech Zero 1 reserves the right to refund the cardholder using the merchant’s available funds. If insufficient, Tech Zero 1 may recover the amount through legal means.
l) Merchants must provide truthful and accurate information during business verification procedures. Falsification may result in penalties or account suspension.
a) Tech Zero 1 will endeavor to process settlements to merchants within the agreed timeline. In cases of unavoidable delay, merchants will be promptly notified.
b) All submitted transaction data must reflect legitimate and compliant transactions as outlined in this agreement.
c) Merchants must maintain records of electronic transactions for a minimum of five (5) years from the authorization date.
a) Merchants must comply with all general rules and policies established by Tech Zero 1 and its service providers.
b) Merchants are required to observe all relevant laws concerning the sale of goods and services through electronic transactions.
c) Merchants are solely responsible for fulfilling customer obligations regarding sold products or services.
a) Merchants may accept payments only for products or services they directly sell to customers.
b) All payment processing and refunds must pertain to offerings that fall within the merchant’s declared business activities.
c) Merchants must inform Tech Zero 1 in writing before altering their product or service offerings.
d) Merchants must provide Tech Zero 1 with the website URL through which digital payments are accepted.
e) All customer-authorized transactions must be submitted to Tech Zero 1 in compliance with relevant laws and this agreement.
f) Merchants must avoid actions or conduct that could harm the reputation of Tech Zero 1.
g) Merchants agree to indemnify Tech Zero 1 against any claims or liabilities arising from their dealings with customers.
a) Tech Zero 1 will not participate in disputes between merchants and customers and must be held harmless from any related legal or financial consequences.
b) Merchants must not refuse returns or service cancellations based on the customer’s payment method.
a) For returns or cancelled services, merchants must electronically process refunds to the cardholder for the net amount after deducting applicable fees.
b) Merchants are required to retain all related transaction correspondence for at least five (5) years.
c) Tech Zero 1 reserves the right to withhold merchant payments under circumstances including but not limited to unauthorized transactions, contract breaches, or failure to provide transaction details.
d) In the event of disputes or fraud, Tech Zero 1 may refund the affected cardholder using the merchant’s available funds.
e) Each chargeback will incur a service fee, which will either be deducted from the merchant’s settlement or billed directly.
f) Tech Zero 1 is not responsible for refunding charges related to subscriptions, setup fees, integrations, or security deposits.
a) Merchants agree to indemnify Tech Zero 1 and its affiliates against any customer-related claims or losses.
b) Merchants acknowledge that Tech Zero 1 acts solely as a payment processing intermediary and may face liability with its own partners if merchants fail to comply.
Merchants shall not sell or promote the following through Tech Zero 1:
a) Merchants must ensure that all customer data collected through their platforms is kept confidential and protected by adequate encryption and security practices. Any losses from security breaches are solely the merchant’s responsibility.
b) Merchants must ensure the integrity of the connection between their platform and Tech Zero 1’s payment gateway. Tech Zero 1 disclaims liability for losses resulting from compromised integration or third-party interference.
“Tech Zero 1” and its associated logos are trademarks or registered trademarks of the company. Unauthorized use or reproduction is prohibited. All website content and technology are the property of Tech Zero 1 and its licensors.
Products or services made available by third parties on the Tech Zero 1 platform are not managed by Tech Zero 1. Any such transactions are between the user and the third-party provider, and Tech Zero 1 bears no responsibility for their conduct or services.
The Tech Zero 1 platform and services are provided “as is.” Tech Zero 1 makes no warranties and will not be held liable for damages or losses arising from the use or inability to use the platform.
This agreement is governed by the laws of Pakistan. Any disputes not resolved amicably will be subject to the exclusive jurisdiction of the courts in Pakistan, whose decisions shall be binding on all involved parties.